This notice explains what personal information Committed Bodies collects when you use committedbodies.co.za or contact the gym, why we collect it, and what your rights are under the Protection of Personal Information Act, 4 of 2013 (POPIA).
Who is responsible for your information
The responsible party is Committed Bodies, 65 Great North Road, Benoni, 1622, Gauteng, South Africa. Requests and questions about personal information go to Committed Bodies' Information Officer at info@committedbodies.co.za.
What we collect
- When you send the contact form: your name, email address and message. The form opens your own email app and sends the message from there; nothing is stored on this website.
- When you become a member or book a trainer: the details needed to run your membership and training programme, collected at the gym, not through this website.
- When you browse: nothing that identifies you. This site sets no cookies. Our hosting provider, Cloudflare, keeps a short visit log so we can check the site is working, fix broken links and spot attacks. Each entry records the page you opened, the date and time, whether it loaded, your browser and device type, the website you came from, and your approximate city and country, which Cloudflare estimates from your connection. Like any web host, Cloudflare sees your IP address in order to deliver the page and block attacks, but the visit log does not store it and uses no cookies. Each entry is deleted automatically within 7 days. Page views are also counted by Cloudflare Web Analytics, which uses no cookies and no personal identifiers. The fonts on this site are served from the site itself, so no font provider sees your visit.
Why we use it
- To answer your enquiry and arrange a consultation or class.
- To run your membership and training, and to invoice you.
- To keep the website and our systems secure.
- To meet legal obligations, such as keeping financial records.
We do not sell personal information and we do not send marketing you did not ask for.
Who handles it for us
- Cloudflare hosts this website on servers around the world, keeps the 7-day visit log and counts page views.
- Uncloaked (uncloaked.co.za) builds and maintains the website as our operator under section 21 of POPIA, on our instructions only.
Where a provider stores information outside South Africa, it is bound by contract and its own privacy commitments to protect it, as POPIA section 72 requires.
How long we keep it
Visit-log entries are deleted within 7 days. Enquiries that do not lead to membership are deleted within 12 months. Member records and invoices are kept for five years after the last transaction, as South African tax law requires, and then deleted.
Your rights
- Ask what personal information we hold about you and get a copy.
- Ask us to correct or delete it.
- Withdraw consent at any time.
- Object to processing, including any direct marketing.
- Complain to the Information Regulator if you are not satisfied with our response.
Email the Information Officer at info@committedbodies.co.za. We respond within 30 days.
Complaints
Information Regulator (South Africa), JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001. Email complaints.IR@inforegulator.org.za or visit inforegulator.org.za.
Changes to this notice
Any change is posted here with a new date at the top.